YOU'RE NOT ALONE ONCE THE CLAIM IS FILED

Claims Advocacy

We coordinate directly with carriers and adjusters on your behalf, from the moment a claim is filed through resolution, across commercial, private client, and benefits coverage.

Support Across Every Line We Place

Filing a claim should not mean negotiating with your carrier alone. Our claims advocacy support is available across every line we offer, including commercial coverage, private client policies, and employee benefits, not just for a single product line.



Whether it is a workers compensation audit, a stalled benefits claim, or a property loss, the same advocacy applies: we represent your interests directly with the carrier, not just at the point of sale.

Know the Process Before You Need it

  1. Reporting the Claim – We help you report the claim promptly and accurately, reducing the risk of delays caused by incomplete or incorrect information at the outset.
  2. Adjuster Coordination – We coordinate directly with the assigned adjuster, providing documentation and context so the claim moves forward without you having to manage that communication alone
  3. Negotiation Support – If a settlement offer does not reflect the actual loss, we support negotiation with the carrier on your behalf throughout the process.
  4. Escalation When a Claim Stalls – When a claim stalls or is underpaid, we escalate directly with the carrier. When a claim stalls, we push, so you do not have to.

Advocacy You Can Count On

Other brokers can disappear after a policy is placed. Claims advocacy is an active, ongoing service we provide throughout the life of your policy, particularly when a claim is in progress and the stakes are highest.

An Advocate in Your Corner Since Day One

Whether you are filing a claim today or want to understand the process before you ever need it, our team is available to walk through what to expect.
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WHAT TO EXPECT WHEN YOU FILE A CLAIM

MJM Global provides direct claims advocacy across commercial, private client, and benefits lines, coordinating with carriers on your behalf. You're not alone once you file your claim.

Common Questions About Claims Advocacy

  • Does my insurance broker help with claims?

    Yes, when the broker provides claims advocacy as an ongoing service. MJM Global coordinates directly with carriers and adjusters on behalf of clients throughout the claims process, rather than stepping away after the policy is placed.

  • Who handles claims disputes for my business insurance?

    Our team supports claims disputes directly, including escalating stalled or underpaid claims with the carrier. This applies across commercial, private client, and employee benefits lines.

  • What happens if my claim stalls or is underpaid?

    We escalate directly with the carrier on your behalf to push the claim toward resolution. While we cannot guarantee a specific outcome, active advocacy often moves a stalled claim forward.

  • Is claims advocacy available for employee benefits, not just commercial policies?

    Yes. Claims advocacy support is available across every line we place, including workers compensation audits, benefits claims escalation, and private client claims.